TruWatch™ is a 24/7 all-in-one monitoring platform by DeeDoc that is affordable for any small to large enterprises. DeeDoc is able to provide server, network, workstation, and security monitoring with its TruWatch™ platform. Among other functions, TruWatch™ consolidates server, network, application, workstation, and end-user experience performance metrics to provide a holistic view of your organization’s IT state of affairs.
Our operation is optimized to provide pro-active monitoring and maintenance of our customers’ equipment to ensure the highest availability for them. As needed, we provide quick and accurate remote and on-site support (in fact, our technicians are measured on speed, accuracy and their communication with our customers).
Our customers tell us they appreciate:
- Our excellent technical services that allow them to concentrate on the key strengths of their business.
- Our range of ‘fixed cost’ IT support services that allows them to ‘fix’ costs relating to IT
- Our range of services that allows them to delegate different levels of responsibility for their IT systems to DeeDoc TruWatch Support.
Our range of ‘fixed cost’ services includes:
- Server Monitoring
- Network Monitoring
- Website Monitoring
- Workstation Monitoring
- Patch Management
- Reporting and Alerts
- Managed Antivirus
- Alerts and Dashboard
- Asset Tracking
- Antivirus and Backup Check (ABC)
If you have any problems concerning the state of your critical servers, workstations, and network, or you want to to continue operations worry-free of preventable system problems, you may contact us by phone and/or email. So contact us now and “Let’s Solve IT.”