Company

TruWatch™ is a 24/7 all-in-one monitoring platform by DeeDoc that is affordable for any small to large enterprises. DeeDoc is able to provide server, network, workstation, and security monitoring with its TruWatch™ platform. Among other functions, TruWatch™ consolidates server, network, application, workstation, and end-user experience performance metrics to provide a holistic view of your organization’s IT state of affairs.

Our operation is optimized to provide pro-active monitoring and maintenance of our customers’ equipment to ensure the highest availability for them. As needed, we provide quick and accurate remote and on-site support (in fact, our technicians are measured on speed, accuracy and their communication with our customers).
Our customers tell us they appreciate:

  • Our excellent technical services that allow them to concentrate on the key strengths of their business.
  • Our range of ‘fixed cost’ IT support services that allows them to ‘fix’ costs relating to IT
  • Our range of services that allows them to delegate different levels of responsibility for their IT systems to DeeDoc TruWatch Support.

Our range of ‘fixed cost’ services includes:

  • Server Monitoring
  • Network Monitoring
  • Website Monitoring
  • Workstation Monitoring
  • Patch Management
  • Reporting and Alerts
  • Managed Antivirus
  • Alerts and Dashboard
  • Asset Tracking
  • Antivirus and Backup Check (ABC)

If you have any problems concerning the state of your critical servers, workstations, and network, or you want to to continue operations worry-free of preventable system problems, you may contact us by phone and/or email. So contact us now and “Let’s Solve IT.”