The DeeDoc TruWatch™ Alerting services alert you of problems found with your workstations, applications, updates, and PC security for quick remediation by your DeeDoc Consulting agents. We alert any issues through email, while also allowing clients access using smartphone devices.
Antivirus and Backup Check
The DeeDoc TruWatch™ Antivirus and Backup Check can be performed daily to assure that your third-party antivirus software is updated and working successfully. This reduces the chance of new malware from compromising your system due to delayed antivirus updates.
The DeeDoc TruWatch™ IT Asset Tracking can be performed daily, weekly, and monthly to show you detailed information on the hardware and software assets in real-time, which include, but is not limited to licenses, operating system versions, RAM, workstation and/or server model, and more.
The DeeDoc TruWatch™ Managed Antivirus powered by Vipre will ensure that all your systems are protected from malware, viruses, trojans, adware, and fake alerts. Our consultants can remotely scan all your systems, remove virus threats, and mitigate any outbreak.
With the DeeDoc TruWatch™, the client will receive professional reports with statistics and trends on all the system performance being monitored. Reports include virus threats, and patch management trends. The reports can be sent weekly, monthly, and quarterly.
The DeeDoc TruWatch™ Security Patch Management offering is for Microsoft Windows and Office applications and other applications. Other applications that are supported include Adobe Reader, Adobe Flash Player, Mozilla Firefox, Mozilla Thunderbird, and Java.
The DeeDoc TruWatch™ Workstation Monitoring gives clients detailed conditions on the workstations that would reveal impending and periodic workstation problems. Once these problems are spotted the client can fix them quickly, ensuring optimum availability for all users.
The DeeDoc TruWatch provides clients with a Website Monitoring service, which is one effective way of delivering maximum uptime. It ensures that you are made aware when your website is down. It is an invaluable low-cost solution for any business that relies on ecommerce for its operations.
TruWatch™ provides provides a comprehensive range of Network Monitoring and Performance Management solutions. These two types of solutions will help manage network performance more effectively with SNMP monitoring, network device connectivity checks, TCP service monitoring and network security.
DeeDoc's TruWatch™ will monitor and manage the health of one of the most critical systems for a small-to-medium sized business - the server. The DeeDoc TruWatch™ Server Monitoring service helps any organization avoid the risks of expensive remedial actions, and damage to reputation due to downtime through proactive monitoring of server security, hardware, disk, performance, applications, memory, and authentication.